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Danish-Speaking Customer Advisor – Food Delivery (Athens)
Job Squad
Location: Athen, Griechenland
Work mode: On-site
Hours: Full-time
This job listing was submitted by the employer in German and is shown below as posted. Page navigation and labels are in English.
Job description
Join an international customer experience team supporting a leading food delivery platform's Danish-speaking customers in Athens. You'll help customers with orders, payments and account questions by phone, and work alongside a multicultural team in a fast-paced, service-driven environment. Your tasks include: - Supporting Danish-speaking customers by phone - Assisting with order issues, payments and account-related questions - Providing professional, friendly customer service - Working closely with an international and multicultural team - Following customer support guidelines and internal procedures - Ensuring high customer satisfaction and service quality - Participating in onboarding and training sessions Working hours: rotational shifts, Monday–Sunday between 09:00–01:00.
Requirements
- Dänisch: Niveau Muttersprache (C2)
- Englisch: Fließend (B2-C1)
- Willingness to relocate to Athens
- Solution-oriented, flexible and customer-focused approach
- Comfortable working with digital tools and customer service systems
- Greek tax number (AFM) and social security number (AMKA), or willingness to obtain them
Benefits
- Daily meal allowance card - Relocation support including flight and airport transfer - Accommodation support for the first 4 weeks - Assistance with hiring documents and onboarding - International and supportive work environment - Career development opportunities within a global customer experience company