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Danish-Speaking Customer Advisor – Food Delivery (Athens)
Job Squad
Location: Athen, Griechenland
Work mode: On-site
Hours: Full-time
This job listing was submitted by the employer in German and is shown below as posted. Page navigation and labels are in English.
Customer Service & Support
Job description
Join an international customer experience team supporting a leading food delivery platform's Danish-speaking customers in Athens. You'll help customers with orders, payments and account questions by phone, and work alongside a multicultural team in a fast-paced, service-driven environment.
Your tasks include:
- Supporting Danish-speaking customers by phone
- Assisting with order issues, payments and account-related questions
- Providing professional, friendly customer service
- Working closely with an international and multicultural team
- Following customer support guidelines and internal procedures
- Ensuring high customer satisfaction and service quality
- Participating in onboarding and training sessions
Working hours: rotational shifts, Monday–Sunday between 09:00–01:00.
Requirements
- Dänisch: Niveau Muttersprache (C2)
- Englisch: Fließend (B2-C1)
- Willingness to relocate to Athens
- Solution-oriented, flexible and customer-focused approach
- Comfortable working with digital tools and customer service systems
- Greek tax number (AFM) and social security number (AMKA), or willingness to obtain them
Benefits
- Daily meal allowance card
- Relocation support including flight and airport transfer
- Accommodation support for the first 4 weeks
- Assistance with hiring documents and onboarding
- International and supportive work environment
- Career development opportunities within a global customer experience company