Danish-Speaking Customer Advisor – Food Delivery (Athens)

Stellenbeschreibung

Join an international customer experience team supporting a leading food delivery platform's Danish-speaking customers in Athens. You'll help customers with orders, payments and account questions by phone, and work alongside a multicultural team in a fast-paced, service-driven environment. Your tasks include: - Supporting Danish-speaking customers by phone - Assisting with order issues, payments and account-related questions - Providing professional, friendly customer service - Working closely with an international and multicultural team - Following customer support guidelines and internal procedures - Ensuring high customer satisfaction and service quality - Participating in onboarding and training sessions Working hours: rotational shifts, Monday–Sunday between 09:00–01:00.

Anforderungen

• Dänisch: Niveau Muttersprache (C2)
• Englisch: Fließend (B2-C1)
• Willingness to relocate to Athens
• Solution-oriented, flexible and customer-focused approach
• Comfortable working with digital tools and customer service systems
• Greek tax number (AFM) and social security number (AMKA), or willingness to obtain them

Vorteile / Benefits

- Daily meal allowance card - Relocation support including flight and airport transfer - Accommodation support for the first 4 weeks - Assistance with hiring documents and onboarding - International and supportive work environment - Career development opportunities within a global customer experience company