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Danish-Speaking Customer Advisor – Food Delivery (Athens)

Job Squad

Ort: Athen, Griechenland

Arbeitsmodell: On-Site (vor Ort)

Stundenausmaß: Vollzeit

Kundenservice & Support

Stellenbeschreibung

Join an international customer experience team supporting a leading food delivery platform's Danish-speaking customers in Athens. You'll help customers with orders, payments and account questions by phone, and work alongside a multicultural team in a fast-paced, service-driven environment.

Your tasks include:

  • Supporting Danish-speaking customers by phone
  • Assisting with order issues, payments and account-related questions
  • Providing professional, friendly customer service
  • Working closely with an international and multicultural team
  • Following customer support guidelines and internal procedures
  • Ensuring high customer satisfaction and service quality
  • Participating in onboarding and training sessions

Working hours: rotational shifts, Monday–Sunday between 09:00–01:00.

Anforderungen

  • Dänisch: Niveau Muttersprache (C2)
  • Englisch: Fließend (B2-C1)
  • Willingness to relocate to Athens
  • Solution-oriented, flexible and customer-focused approach
  • Comfortable working with digital tools and customer service systems
  • Greek tax number (AFM) and social security number (AMKA), or willingness to obtain them

Vorteile / Benefits

  • Daily meal allowance card
  • Relocation support including flight and airport transfer
  • Accommodation support for the first 4 weeks
  • Assistance with hiring documents and onboarding
  • International and supportive work environment
  • Career development opportunities within a global customer experience company

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