Swedish-Speaking Customer Support Advisor – Mercedes (Crete)

Represent Mercedes as part of an international customer support team, helping Swedish-speaking customers with questions about models, purchases and technical issues — working remotely from your own home on Crete.

Your tasks include:

• Providing professional support on Mercedes models, purchases and technical issues
• Giving accurate, complete information using the proper procedures
• Building a good relationship with customers through courteous, professional communication
• Meeting customer service quality goals, compliance standards and productivity targets
• Creating a positive customer experience
• Following management direction and providing feedback

A valid EU passport is required to apply.

• Fully paid relocation package
• 2 extra salaries per year (14 salaries total)
• Performance bonuses
• Clear development path within the company (supervisor, quality analyst, CSR2, trainer)
• Relocation package including flight, airport pickup and accommodation support
• Private health insurance package
• Real estate agent to help you find an apartment
• Assistance opening a Greek bank account and with all paperwork